FAQ
About IMC
Q. Who is Interamerican Motor Corporation (IMC)?
A. IMC is a market leading national distributor of OE quality import replacement parts. IMC carries more than 65,000 import parts for German, Japanese, Swedish, British and Korean vehicles as well as service items for Domestic car lines. IMC has been in business since 1962 and is a market leader in supplying OE and aftermarket parts. IMC Your Quality Source.
Q. How do I become a customer of IMC?
A. IMC sells goods only to resellers and installers of auto parts. IMC does not sell goods directly to the public. For more information on becoming an IMC customer, please contact one of our sales representatives at 1-800-874-8925 or fill out this form so we may contact you.
Q. What are IMC's hours of operation?
| Monday – Thursday |
8:00 am Eastern - 6:00 pm Pacific |
| Friday |
6:00 am Eastern - 5:30 pm Pacific |
Q. How many brands does IMC carry?
A. IMC carries products from more than 300 suppliers located in over 40 different countries
Q. Do you have a branch near me?
A. IMC operates branches located across the United States, please click here to view the branch locator map.
Q. How many branches does IMC have?
A. IMC currently has 12 branches in the United States
California
Canoga Park
Orange
San Diego
Torrance
Union City |
Oregon
Portland
Washington
Kirkland |
New York
Long Island
Texas
Dallas
Houston
|
Florida
Pompano Beach
Pennsylvania
Harrisburg |
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What Do I Need to Use the Web Warehouse
Q. How do I contact IMC with questions about the Web Warehouse?
A. You can send us your questions by filling out this form, contact your sales representative or call us at 1-800-874-8925.
Q. Do I need a computer to use the IMC Web Warehouse?
A. No, provided you can connect to the Internet you can access the IMC Web Warehouse via iPad, smart phone and other Internet capable devices.
Q. Do I need an Internet connection to use the IMC Web Warehouse?
A. Yes, you need to able to connect to the Internet to use the IMC Web Warehouse
Q. What monitor resolution is required and recommended to best view the IMC Web Warehouse?
A. 1024x 768 is the minimum resolution to view the web warehouse. The higher the resolution of your monitor, the better your experience will be.
Q. How do I connect to the Web Warehouse?
A. You can connect to the IMC Web Warehouse by first going to www.imcparts.com and finding the IMC Web Warehouse gateway in the upper right hand corner of the home page. Once at the gateway please enter your User ID and Password to gain access to the IMC Web Warehouse. You must have an IMC account, as well as a valid login and password to enter and order from the IMC Web Warehouse
Q. What are the Internet browser requirements for my computer to use the IMC Web Warehouse?
A. For WINDOWS
Internet Explorer
The IMC Web Warehouse has been optimized to run using IE8 or higher as the Internet browser; the link below will take you to the IE site
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
Mozilla/Firefox
The most current version of Mozilla/Firefox will allow you to effectively use the IMC Web Warehouse; the link below will take you to the Mozilla/Firefox site
http://www.mozilla.com/en-US/firefox/
Google Chrome
The most current version of Google Chrome compatibility will allow you to effectively use the IMC Web Warehouse: the link below will take you to the Google Chrome site
http://www.google.com/chrome/intl/en/make/download.html?brand=CHKZ
For MACINTOSH
The most current version Mozilla/Firefox will allow you to effectively use the IMC Web Warehouse: the link below will take you to the Mozilla/Firefox site
http://www.mozilla.com/en-US/firefox/
Cataloging / Shop Management System Compatibility
Q. Is the IMC Web Warehouse available 24/7?
A. Yes
Q. Is the IMC catalog available through Wrenchead/Nexpart?
A. Yes
Q. Is the IMC catalog available through Activant/acconex?
A. The IMC catalog is available now through Activant and will be available soon through ACconeX.
Q. Will the Web Warehouse work with my shop management system?
The IMC catalog is available via major shop management systems through Wrenchead, including:
R.O. Writer
Mitchell 1
ShopWriter Plus
Counter Control
Lankar |
AutoWay
AutoShop
Invomax
Protractor
StockTac |
Garage Operator
TireMaster and Tread X
Total Auto Business Solutions, Inc.
Pace Computer
Bay-Master |
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